Big Brothers and Big Sisters of Eastern Newfoundland (BBBSEN) is actively seeking to fill the following position to join our team. For more 50 years we have been championing the health and wellbeing of youth in the metro St. Johns’ area. Serving more than 400 young people each year, we step in before it’s too late, to help prevent the physical and mental effects of adverse childhood experiences. We ensure children as young as 6 are supported by caring and consistent adult mentors as they overcome these adversities, helping them to do better in life – physically, mentally, socially, emotionally and academically. Mentoring relationships change young people’s lives. With training and professional support, BBBSEN mentors form strong positive developmental relationships with their mentees that express care, challenge growth, provide support, share power, and expand possibilities.
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ENROLMENT COORDINATOR (up to 10 WEEKS)
In accordance with National Standards and agency policies and procedures, the Enrolment Coordinator will work directly with the Program Manager and Community-Based Team lead to process all initial inquiries and screening interviews of clients and caregivers, and the written assessments and forms that accompany this process, for the community-based matching program. They will also assist, as required, in the training process.
This role is at the heart of creating strong, meaningful mentoring relationships by supporting both families and volunteers through the intake and screening process. The successful candidate will be responsible for responding to inquiries from caregivers and youth in a timely and professional manner, guiding them through the application process, and ensuring they are matched to the most appropriate program. This includes scheduling and conducting information sessions and interviews, completing assessments, maintaining accurate records, and following up with applicants to ensure a smooth and supportive experience from first contact through to readiness for matching.
The position also plays a key role in managing applications, coordinating references, and organizing training sessions. Attention to detail, strong communication skills, and the ability to build relationships are essential, as the role involves regular interaction with families, volunteers, and community professionals. The candidate will also track trends, maintain data systems, and support continuous improvement by identifying opportunities to enhance processes and client experience.
This position requires a mature individual, capable of working with minimal supervision; energetic and creative, possessing excellent written and oral communication skills. They must have a minimum of 2 years post-secondary training in education, social work, psychology or a related field. This is required by BBBSC National Standards to be considered.
Hours of work, Monday to Friday may vary to meet the needs of program participants. Daytime and evening work is required. Flexibility and a high degree of professionalism are required to effectively implement programs. This is a full-time position for 35 hours per week starting between June 15-22, 2026. The rate of pay is $19.00/hr.
Applicants must be between the ages of 19-30 years, a Canadian Citizen, permanent resident, or a person on whom refugee protection has been conferred under the Immigration and Refugee Protection Act (foreign students are not eligible) and legally entitled to work according to the relevant provincial/territorial legislation and regulations.
Please submit a one file PDF that includes a cover letter and resume to: julie.power@helpingkids.ca
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Building Belonging Together
We believe belonging fuels impact. Big Brothers Big Sisters of Eastern Newfoundland is a welcoming, inclusive, and equitable organization where individuality is celebrated, and differences strengthen the futures we build together. If you share our values, you belong here.
We thank all applicants for their interest. However, only those selected for an interview will be contacted.